When the "check engine light" came on I called Courtney and she said to drop the car of and they would scan it . She said they were booked but at least we'd know what was wrong. So I made an appointment for following week and left the car. When they called and gave me the repair invoice and charges we discussed the repairs and I accepted the estimate. They told me not to drive it at all so I left it until they could work on it. Yesterday , I had a call that it was finished so I picked it up this morning. It was completed before my appointment. That's the kind of people they are. We have been their customer for several years and have always been very satisfied